Tools and Techniques
Apply tools and techniques to manage individual programme/project activities — for example, risk and issue management, schedule management, budget management, document sharing and collaboration, root cause analysis, and calculating earned value.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Tools and Techniques at each level of maturity.
- 1Initial
- Practice
- Rely on the best endeavours of available personnel.
- 2Basic
- Practice
- Identify some basic programme/project management tools and techniques, and encourage managers to develop their own tools and techniques (e.g. Excel-templates).
- Outcome
- A “toolbox” for the management of programmes/projects starts to emerge.
- Metric
- # of tools and techniques in use.
- 3Intermediate
- Practice
- Standardize and further develop tools and techniques within IT and some other business units.
- Outcomes
- A “toolbox” for the management of programmes/projects in evident in some parts of the organization.
- Synergies exist.
- Metric
- # of tools and techniques in use.
- 4Advanced
- Practice
- Integrate industry-wide recognized tools and techniques end-to-end throughout the programme/project life cycle and adopt them organization-wide.
- Outcome
- Central tracking and consolidation of data is possible on a real-time basis e.g. using a programme map, project schedule, dashboard, risk scorecard, etc.
- Metric
- # of tools and techniques in use.
- 5Optimized
- Practices
- Optimize usage of tools and techniques, based on lessons learned from previous programmes/projects.
- Continually re-assess the selection of specific tools and techniques.
- Outcome
- Tools and techniques support the effective and efficient execution of programmes/projects.
- Metrics
- # of tools and techniques in use.
- Frequency of selection re-assessments.