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Representative POMs are described for Competences at each level of maturity.

1Initial

• Practice

  Rely on the best endeavours of available personnel.

2Basic

• Practice

  Define a basic competence model for some key domains (e.g. people and processes).

  Outcome

  A basic model of required competences allows initial definition of the roles necessary for successful programme/project execution.

  Metric

  Yes/No indicators re existence of a competence model.

• Practice

  Define a basic training curriculum within the IT function.

  Outcome

  A basic training scheme is available for employees, and is typically delivered upon request.

  Metric

  % of employees with formal PPM training.

3Intermediate

• Practice

  Define a competence model for all domains (e.g. people, processes, tools, and functions).

  Outcome

  An integrated model of required competences allows complete definition of the roles necessary for successful programme/project execution.

  Metric

  % of required competences represented in a competence model.

• Practice

  Define a complete training curriculum, and proactively deliver it to IT and some other business unit stakeholders.

  Outcome

  Most stakeholders can avail of standard PPM training.

  Metric

  % of employees with formal PPM training.

4Advanced

• Practice

  Define different levels/proficiencies in competences, and integrate them into the competence model.

  Outcome

  The model facilitates understanding of both the competences and proficiency levels required for successful programme/project execution.

  Metrics

  • % of required competences represented in a competence model.
  • # of proficiency levels defined for each competence or domain.

• Practice

  Offer tailored training for various roles and competence levels, and proactively deliver it to organization-wide stakeholders.

  Outcome

  All stakeholders can receive training tailored to their individual needs.

  Metrics

  • % of employees with formal PPM training.
  • % of employees with tailored PPM training.

5Optimized

• Practice

  Evaluate the competence model against industry standards for continual improvement.

  Outcome

  Advancements in industry practice are proactively reflected in the organization's competence model.

  Metric

  Frequency of competence model reviews against industry standards.

• Practice

  Continually improve the training curriculum based on feedback and lessons learned from previous programmes/projects.

  Outcome

  The training curriculum remains up-to-date and suits the organization's needs.

  Metrics

  • % of employees with formal PPM training.
  • % of employees with tailored PPM training.