Benefits Process
Establishing operational practices to support benefits management.
Capability Building Blocks
- C1Benefits Planning
- Identify, map, and communicate the interdependent outcomes that may affect the business benefits arising from IT-enabled change.
- C2Benefits Enablement
- Determine the wider organizational change necessary to realize the intended benefits from IT-enabled change.
- C3Benefits Review and Harvesting
- Establish oversight mechanisms to ensure that the forecasted benefits are delivered, and that the organization avails of any unexpected benefits that arise.