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Resource Monitoring

A2

Monitor the utilization of financial, technical, and people resources against planned allocations for programmes within the portfolio.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Resource Monitoring at each level of maturity.

1Initial
  • Practice
    Perform some initial high-level resource monitoring.
    Outcome
    Individual managers may have some initial oversight of financial, human, and IT resource allocation and utilization, and their impacts on programmes and projects.
2Basic
  • Practice
    Monitor the current spend for key programmes and projects in the portfolio.
    Outcome
    Basic budget data is available, and can be used to support future decision-making.
    Metric
    % of programmes/projects with financial resource monitoring.
  • Practice
    Monitor human resource allocation and utilization for key programmes and projects in the portfolio.
    Outcome
    Basic data on human resource allocation and utilization is available, and can be used to support future decision-making.
    Metric
    % of programmes/projects with human resource monitoring.
  • Practice
    Monitor IT resource allocation and utilization for key programmes and projects in the portfolio.
    Outcome
    Basic data on IT resource allocation and utilization is known, and can be used to support future decision-making.
    Metric
    % of programmes/projects with IT resource monitoring.
3Intermediate
  • Practice
    Monitor financial resource allocation and utilization for most programmes and projects.
    Outcome
    The financial resource allocation and utilization (e.g. current versus planned budget) can be tracked for most programmes and projects, and adjusted as required.
    Metric
    % of programmes/projects with financial resource monitoring.
  • Practice
    Monitor human resource allocation and utilization for most programmes and projects.
    Outcome
    The human resource allocation and utilization, including resource availibility, can be tracked for most programmes and projects, and adjusted as required.
    Metric
    % of programmes/projects with human resource monitoring.
  • Practice
    Monitor the IT resource allocation and utilization for most programmes and projects.
    Outcomes
    • The IT resource allocation and utilization can be tracked for most programmes and projects, and adjusted as required.
    • Transparency on IT resource allocation reduces resource conflicts.
    Metric
    % of programmes/projects with IT resource monitoring.
4Advanced
  • Practice
    Monitor financial resource allocation and utilization for all programmes and projects.
    Outcome
    Financial resources are clearly tied to individual activities across the entire portfolio based on the programme/project plan, and hidden resource accumulation is minimized.
    Metric
    % of programmes/projects with financial resource monitoring.
  • Practice
    Monitor human resource allocation and utilization for individual activities within all programmes and projects.
    Outcome
    Human resources are clearly tied to individual activities across the entire portfolio, based on the programme/project plan, and hidden resource accumulation is minimized.
    Metric
    % of programmes/projects with human resource monitoring.
  • Practice
    Monitor IT resource allocation and utilization for individual activities within all programmes and projects.
    Outcome
    IT resources are clearly tied to activities across the entire portfolio, based on the programme/project plan, and hidden resource accumulation is minimized.
    Metric
    % of programmes/projects with IT resource monitoring.
5Optimized
  • Practice
    Monitor and continually optimize the financial resource allocation and utilization for individual activities within each programme and project, including those that extend to the business ecosystem.
    Outcome
    Budgets and all financial resource data are maintained up-to-date across the entire portfolio.
    Metric
    % of programmes/projects with financial resource monitoring.
  • Practice
    Monitor and continually optimize human resource allocation and utilization for individual activities within each programme and project, including those that extend to the business ecosystem.
    Outcome
    The human resource schedules are maintained up-to-date across the entire portfolio, and periods of high and low availability is predicted and anticipated ahead of time, together with a process to absorb the risk and prioritize allocation.
    Metric
    % of programmes/projects with human resource monitoring.
  • Practice
    Monitor and continually optimize IT resource allocation and utilization for individual activities within each programme and project, including those that extend to the business ecosystem.
    Outcome
    IT resource plans are maintained across the entire portfolio, and can be adjusted accordingly based on any risk and prioritization conflicts.
    Metric
    % of programmes/projects with IT resource monitoring.