Portfolio Management
The Portfolio Management (PM) capability is the ability to monitor, track, and analyse the programmes in the IT portfolio, and to report on their status. The Portfolio Management (PM) capability covers:
- Monitoring and tracking the progress and impact of programmes within the portfolio.
- Reviewing the programmes in the portfolio for adherence to the original business case.
- Monitoring utilization rates against planned resource allocations, including financial, technical, and people resources.
- Providing the Portfolio Planning and Prioritization (PPP) capability with an up-to-date portfolio status, including any deviations beyond a defined threshold on progress and expected impact.
Structure
PM is made up of the following Categories and CBBs. Maturity and Planning are described at both the CC and the CBB level.
- AAppraisal
Monitoring the status and resource usage of programmes within the portfolio.
- A1Progress Monitoring
Monitor and track the progression of programmes within the portfolio.
- A2Resource Monitoring
Monitor the utilization of financial, technical, and people resources against planned allocations for programmes within the portfolio.
- BSensitivity Analysis and Communication
Possible deviations from planned forecasts, and communicate portfolio status to support timely decision-making and future planning activities.
- B1Impact Modelling and Scenario Analysis
Conduct ‘what if’ analysis to determine the impact potential scenarios might have on the portfolio's collective resources, schedules, and business value. Monitor corrective actions taken within the portfolio.
- B2Status Reporting
Report on the current portfolio status, including significant progress deviations, emergent risks, and business value threats.
Overview
Goal
The Portfolio Management (PM) capability aims to monitor and report on the status of an investment portfolio of IT programmes.
Objectives
- Monitor ongoing risks, progress deviations, and other factors that might impact on the portfolio's success.
- Improve consistency in the evaluation of the portfolio's current status.
- Support timely delivery of programmes within the portfolio through effective monitoring of resource allocation and use.
- Improve confidence that the programmes in the portfolio remain aligned with the organization's overall strategy and business objectives.
- Amplify business value realization across related programmes.
Value
The Portfolio Management (PM) capability helps ensure that the status of programmes is closely tracked to support early identification of potential issues and to minimize programme delivery conflicts.
Relevance
Many IT functions are reputed to under-deliver across their IT investment portfolios.
An investment programme portfolio is likely to consist of complex and interdependent programmes, which compete for finite financial, technical, and people resources. A portfolio approach to managing programmes should be developed to closely monitor progress, and to ensure that planned resource allocations remain on track to deliver business value.
By establishing an effective Portfolio Management (PM) capability, an organization can closely monitor and track the progress of programmes that are part of the portfolio. Additionally, past experiences on the performance of previous portfolios can be fed forward to support the current portfolio's delivery12, enabling more effective decisions to be taken that help minimize resource demand conflicts and support balanced portfolio execution.
Scope
Definition
The Portfolio Management (PM) capability is the ability to monitor, track, and analyse the programmes in the IT portfolio, and to report on their status. The Portfolio Management (PM) capability covers:
- Monitoring and tracking the progress and impact of programmes within the portfolio.
- Reviewing the programmes in the portfolio for adherence to the original business case.
- Monitoring utilization rates against planned resource allocations, including financial, technical, and people resources.
- Providing the Portfolio Planning and Prioritization (PPP) capability with an up-to-date portfolio status, including any deviations beyond a defined threshold on progress and expected impact.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for PM at each level of maturity.
- 2Basic
- Practice
- Centrally track the high-level delivery milestones for key programmes within the IT function.
- Outcome
- An overview of the current delivery status against the original plan facilitates improved decision-making in relation to managing the portfolio.
- Metric
- Percentage of programmes with milestone tracking.
- Practice
- Apply office productivity applications to support portfolio management approaches — for example, define templates using spreadsheet and document applications.
- Outcome
- Portfolio management is facilitated through the use of basic templates.
- Metric
- Percentage of programmes tracked using defined templates.
- Practice
- Monitor the current against the planned spend for key programmes in the portfolio.
- Outcome
- Basic budget data is available, and can be used to support future portfolio decision-making.
- Metric
- Percentage of programmes with financial resource monitoring.
- Practice
- Establish a basic reporting approach that outlines the status of key programmes within the portfolio to key stakeholders.
- Outcome
- There is growing transparency on fundamental portfolio data such as current status, resource utilization, and any issues that might impact the portfolio's success.
- Metric
- Percentage of programmes with status reporting.
- 3Intermediate
- Practice
- Promote the central monitoring of standardized variables such as business value, risks, and resource utilization for most programmes in the portfolio — for example, by using a portfolio dashboard.
- Outcome
- There is increasing transparency on most programmes which can help initiate corrective actions.
- Metric
- Percentage of programmes with monitoring of standardized variables.
- Practice
- Regularly track defined success metrics for all programmes.
- Outcome
- Wider compliance to status reporting provides better visibility on the portfolio's entire progress, and the impact of any progress deviations.
- Metrics
- Percentage of programmes with milestone tracking.
- Percentage of programmes with status reporting.
- Practice
- Use a standard approach for reporting on the portfolio's status to key stakeholders at an agreed frequency.
- Outcome
- Visibility on the portfolio's progress is increased, supporting decisions on reprioritization if required.
- Metric
- Percentage of programmes with standardized status reporting.
- 4Advanced
- Practice
- Monitor the impact of corrective actions taken to ensure that appropriate variables are being tracked.
- Outcome
- The timely execution of corrective actions can prevent negative impacts.
- Metric
- Percentage of corrective actions that ensured the achievement of the original programme objectives.
- Practice
- Conduct scenario analysis across the entire portfolio, and consider the consequences that failure of key programmes or changes in strategic direction might have on the portfolio.
- Outcome
- Decision-making and planning are enhanced with better understanding of the key influencing variables.
- Metric
- Percentage of programmes on which scenario analysis is conducted.
- Practice
- Provide reports on the portfolio's status to key stakeholders across the organization.
- Outcomes
- Distribution of reports to stakeholders with appropriate authority ensures clear transparency on all issues that might impact the portfolio's success.
- The impact of these issues is highlighted earlier and can be dealt with in a way that will not adversely impact the critical path activities.
- Metric
- Percentage of programmes with a current status report.
- 5Optimized
- Practice
- Make co-sharing of relevant portfolio programmes with key business ecosystem partners systematic.
- Outcome
- The impact of potential deviations across relevant business ecosystem partners is better understood.
- Metrics
- Percentage of the portfolio for which key business ecosystem partners provide status report inputs.
- Percentage of the portfolio on which status reports are shared with key business ecosystem partners.
- Practice
- Continually evaluate the value-at-risk for the entire portfolio.
- Outcome
- There is clearer understanding of variables that could lead to potential business value loss, especially where these are trending outside defined safe limits.
- Metric
- Percentage of programmes that use value-at-risk and scenario analysis monitoring.
- Practice
- Monitor resource utilization across the portfolio, and redistribute unused resources to other programmes when such requirements arise.
- Outcome
- Resources can be temporarily or permanently diverted to support opportunities or challenges in other programmes.
- Metric
- Percentage of programmes with forward-looking resource monitoring.
- Practice
- Continually update the assumptions that underlie the portfolio to ensure that the full range of possible portfolio outcomes is covered.
- Outcome
- Underlying outcome scenarios are continually stress-tested to support timely decision-making.
- Metric
- Frequency of reviews of underlying assumptions (and updates as appropriate) for differing scenarios.
Reference
History
This capability was introduced in Revision 16 as a new critical capability.
It was deprecated in Revision 18.01, being replaced by Project Portfolio Management (18.01).