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Representative POMs are described for Management Leadership at each level of maturity.

2Basic

• Practice

  Leadership support is sporadic and based on particular projects in the IT organization.

  Outcome

  Visible leadership support clarifies organization's innovation goals, encourages employee involvement.

  Metrics

  • # of Leader communications supporting Innovation.
  • % positive score validating leadership's support of innovation (from employee survey).

3Intermediate

• Practice

  Leadership support visibly promotes innovative, entrepreneurial culture within the IT organization.

  Outcome

  Visible leadership support clarifies organization's innovation goals, encourages employee involvement.

  Metrics

  • # of Leader communications supporting Innovation.
  • # of initiatives initiated with leader sponsorship.
  • % positive score validating leadership's support of innovation (from employee survey).

4Advanced

• Practices

  • Leadership support of IT innovation is visible enterprise-wide.
  • Senior management leverages enterprise-wide relationships to promote innovation.

  Outcome

  Visible leadership support clarifies organization's innovation goals, encourages employee involvement.

  Metrics

  • # of Leader communications supporting Innovation.
  • # of initiatives initiated with leader sponsorship.
  • % positive score validating leadership's support of innovation (from employee survey).

5Optimized

• Practice

  External alliances are actively built to drive innovation (e.g. suppliers, customers, academia, external labs, etc.).

  Outcome

  Visible leadership support clarifies organization's innovation goals, encourages employee involvement.

  Metrics

  • # of Leader communications supporting Innovation.
  • # of initiatives initiated with leader sponsorship.
  • % positive score validating leadership's support of innovation (from employee survey).