Automation and Orchestration
Apply automation and orchestration across the IT infrastructure to free up resources, promote consistency, and to deliver more efficient and cost-effective solutions. This includes the network and end-point devices.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Automation and Orchestration at each level of maturity.
- 2Basic
- Practice
- Combine job scheduling and workload automation.
- Outcome
- This allows a shift or reprioritization of workloads based on demand and the available IT processing capacity.
- Metric
- % of tasks that use job scheduling/workload automation.
- 3Intermediate
- Practice
- Use run book automation and IT process automation to define, build, orchestrate, manage, and report on workflows to support application, system, and network automation tasks.
- Outcome
- There is increased efficiency and throughput of all application, system, and network tasks.
- Metric
- % improvement in throughput due to automation.
- 4Advanced
- Practice
- Use orchestration to manage the interconnections and interactions between internal and external applications, systems, and networks, including cloud.
- Outcome
- This is a continuous increase in the efficiency and throughput of all internal and external application, system, and network tasks.
- Metric
- % of applications and systems that are fully integrated.
- 5Optimized
- Practice
- Use research and experimentation to assess and implement the best practices for automation and orchestration to continuously optimize the throughput of the IT infrastructure.
- Outcome
- The IT infrastructure is continuously improved and primed to take advantage of new and more efficient ways to optimize and make best use of the IT infrastructure — for example, to support agile environments, continuous integration/delivery, and application release automation.
- Metrics
- % automation of the IT infrastructure.
- % orchestration of the IT infrastructure.