Performance Management
Identify and define key performance indicators that can be measured, recorded, and analysed to reveal project performance improvement opportunities. Measure project performance indicators to ensure that project execution is controlled and managed.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Performance Management at each level of maturity.
- 2Basic
- Practice
- Develop a set of key performance indicators (KPIs).
- Outcome
- Analysis of KPIs helps identify performance strengths and weaknesses.
- Metric
- The number of KPI-initiated improvements.
- 3Intermediate
- Practice
- Introduce phase containment practices around defects and errors, and map any root cause analysis back to the phase where the issue was introduced.
- Outcome
- A deeper understanding of issues can help identify training needs or simply areas where additional guidance is necessary.
- Metric
- The number of issues detected in each phase The number of escaping defects at each phase.
- 4Advanced
- Practice
- Automate the collection of metrics data and use advanced analytical techniques to understand trends, variances, and the influences of cyclical events.
- Outcome
- A rich metrics set with advanced analytics enables better management through informed decision-making.
- Metrics
- The number of decisions that leveraged metrics.
- The number of decision delayed due to metric deficiencies.
- 5Optimized
- Practice
- Enhance analysis by augmenting in-house data with data from professional and industry associations and research sources.
- Outcome
- An understanding of performance in relation to one's peers can inform further investment decisions.
- Metric
- Improvements made to projects based on KPI resultsPerformance improvement charts for cost control, resource utilization, schedule adherence, and scope delivery metrics.