IVI Framework Viewer

Idea Generation and Capture

B1

Adopt process(es) to develop and capture innovation ideas that potentially benefit the organization. Idea capturing is enabled by innovation scouts, boundary scanning, participation in research and in standards bodies, and in the use of continuous improvement frameworks, including those for problem solving.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Idea Generation and Capture at each level of maturity.

2Basic
  • Practice
    Encourage the use of improvement frameworks and establish communications channels for innovation ideation.
    Outcome
    There is increased or sustained ideation for innovation and improvement purposes.
    Metric
    # of innovation ideas from improvement initiatives.
  • Practice
    Create a 'play space' where business data and analytical data can be pivoted, remixed, and discussed with a view to producing innovative ideas.
    Outcome
    More innovative ideas emerge.
    Metrics
    • # of innovation ideas from data platforms.
    • # of innovation ideas from data platforms that pass filtration into incubation.
  • Practice
    Identify relevant online groups and forums and monitor or regularly review content for innovation ideas.
    Outcome
    More innovative ideas emerge.
    Metric
    # of innovation ideas from online sources.
  • Practice
    Encourage employees to join professional organizations and take active roles in the activities of these organizations where relevant.
    Outcome
    There is an increased or sustained volume and quality of ideas for innovation.
    Metrics
    • # of ideas from professional association interactions.
    • # of professional association ideas reaching each innovation process stage.
  • Practice
    Proactively engage with organizational stakeholders for innovative ideas about products and services supplied by the organization.
    Outcome
    There is an increased or sustained number and quality of innovative ideas.
    Metrics
    • # of ideas from stakeholder engagements.
    • # of ideas from stakeholder engagements reaching each innovation process stage.
  • Practice
    Raise awareness and encourage staff to identify relevant new concepts in the research literature.
    Outcome
    There is an increased or sustained number and quality of innovative ideas from research interactions.
    Metrics
    • # of ideas from research interactions.
    • # of research ideas reaching each innovation process stage.
  • Practice
    Regularly look outside one's own domain to identify product or service substitutes.
    Outcome
    Ideation for innovation is enhanced.
    Metrics
    • # of innovation ideas detected by scouts.
    • # of innovation ideas detected by scouts reaching each innovation process stage.
  • Practice
    Encourage staff to attend high grade conferences to help develop their ideation skills.
    Outcome
    Ideation for innovation is enhanced.
    Metrics
    • # of innovation ideas detected at conferences.
    • # of innovation ideas detected at conferences reaching each innovation process stage.
3Intermediate
  • Practice
    Establish communications channels with other parts of the organization that participate in improvement initiatives to identify innovative ideas.
    Outcome
    There is increased or sustained ideation for innovation and improvement purposes.
    Metric
    # of innovation ideas from improvement initiatives.
  • Practice
    Examine business data and analytical data dynamic views to stimulate innovative ideas.
    Outcome
    There is increased or sustained useful ideation for innovative purposes.
    Metrics
    • # of innovation ideas from data platforms.
    • # of innovation ideas from data platforms that pass filtration into incubation.
  • Practice
    Participate in and/or start special interest groups around innovation needs.
    Outcome
    Ideation is increased or sustained.
    Metric
    # of innovation ideas from online sources.
  • Practice
    Encourage employees to qualify for higher professional grades in relevant professional association activities.
    Outcome
    There is an increased or sustained volume and quality of ideas for innovation.
    Metrics
    • # of ideas from professional association interactions.
    • # of professional association ideas reaching each innovation process stage.
  • Practice
    Proactively engage with suppliers and resellers or customers to elicit innovative ideas about products, services, supply and distribution chains, channels of communications, processes, tools, methods, and so forth.
    Outcome
    There is an increased or sustained number and quality of innovative ideas.
    Metrics
    • # of ideas from stakeholder engagements.
    • # of ideas from stakeholder engagements reaching each innovation process stage.
  • Practice
    Provide access to research literature and study vendor roadmaps for new or innovative ideas.
    Outcome
    There is an increased or sustained number and quality of innovative ideas from research interactions.
    Metrics
    • # of ideas from research interactions.
    • # of research ideas reaching each innovation process stage.
  • Practice
    Attend trade shows and have assigned staff (scouts) scan literature and attend events to identify innovative ideas.
    Outcome
    Ideation for innovation is enhanced.
    Metrics
    • # of innovation ideas detected by scouts.
    • # of innovation ideas detected by scouts reaching each innovation process stage.
  • Practice
    Encourage staff to attend high grade conferences to help establish informal ideation networks and develop their ideation skills.
    Outcome
    Ideation for innovation is enhanced.
    Metrics
    • # of innovation ideas detected at conferences.
    • # of innovation ideas detected at conferences reaching each innovation process stage.
4Advanced
  • Practice
    Work with improvement initiatives within supply and distribution chains as well as those in the organization to drive innovation ideation across functions and departments.
    Outcome
    There is increased or sustained ideation for innovation and improvement purposes.
    Metric
    # of innovation ideas from improvement initiatives.
  • Practice
    Examine business data and analytical data (including external data sets) to stimulate innovative ideas.
    Outcome
    There is increased or sustained useful ideation for innovative purposes.
    Metrics
    • # of innovation ideas from data platforms.
    • # of innovation ideas from data platforms that pass filtration into incubation.
  • Practice
    Participate and take leadership roles in special interest groups around innovation needs.
    Outcome
    Relevant and useful ideation is increased or sustained.
    Metric
    # of innovation ideas from online sources.
  • Practice
    Encourage active participation and leadership in professional associations activities.
    Outcome
    There is an increased or sustained volume and quality of ideas for innovation.
    Metrics
    • # of ideas from professional association interactions.
    • # of professional association ideas reaching each innovation process stage.
  • Practice
    Engage with business ecosystem stakeholders for innovative ideas about products, services, supply and distribution chains, channels of communications, processes, tools, methods, and so forth.
    Outcome
    There is an increased or sustained number and quality of innovation ideas.
    Metrics
    • # of ideas from stakeholder engagements.
    • # of ideas from stakeholder engagements reaching each innovation process stage.
  • Practice
    Engage in and influence innovative research with a view to benefiting the organization and its stakeholders.
    Outcome
    There is an increased or sustained number and quality of innovative ideas from research interactions.
    Metrics
    • # of ideas from research interactions.
    • # of research ideas reaching each innovation process stage.
  • Practices
    • Regularly analyze products and services from other domains for innovative ideas that can be adapted or used in the organization's domain.
    • Attend product announcements.
    Outcome
    Ideation for innovation is enhanced.
    Metrics
    • # of innovation ideas detected by scouts.
    • # of innovation ideas detected by scouts reaching each innovation process stage.
  • Practice
    Encourage staff to attend high grade conferences to identify thought leaders and experts in relevant fields.
    Outcome
    Ideation for innovation is enhanced. The number and quality of network contacts is increased.
    Metrics
    • # of innovation ideas detected at conferences.
    • # of innovation ideas detected at conferences reaching each innovation process stage.
    • # of network contacts for innovation idea discussions.
5Optimized
  • Practice
    Work with improvement initiatives across the wider business ecosystem to drive innovation ideation functions and departments to drive innovation.
    Outcome
    There is increased or sustained ideation for innovation and improvement purposes.
    Metric
    # of innovation ideas from improvement initiatives.
  • Practice
    Examine business data and analytical data (including external data sets and dynamic views) to stimulate innovative ideas.
    Outcome
    There is increased or sustained useful ideation for innovative purposes.
    Metrics
    • # of innovation ideas from data platforms.
    • # of innovation ideas from data platforms that pass filtration into incubation.
  • Practice
    Lead and advocate special interest groups around innovation needs.
    Outcome
    Relevant and useful ideation is increased or sustained at lower cost through greater participation by others.
    Metrics
    • # of innovation ideas from online sources.
    • Cost per idea from online sources.
  • Practice
    Encourage active participation in professional associations at all levels.
    Outcome
    There is an increased or sustained volume and quality of ideas for innovation.
    Metrics
    • # of ideas from professional association interactions.
    • # of professional association ideas reaching each innovation process stage.
  • Practice
    Proactively engage with business ecosystem stakeholders and competitors' customers to elicit innovative ideas about products, services, supply and distribution chains, channels of communications, processes, tools, methods, and so forth.
    Outcome
    There is an increased or sustained number and quality of innovation ideas.
    Metrics
    • # of ideas from stakeholder engagements.
    • # of ideas from stakeholder engagements reaching each innovation process stage.
  • Practice
    Engage in and influence, through participation, innovative research with a view to benefiting the organization and its stakeholders.
    Outcome
    There is an increased or sustained number and quality of innovative ideas from research interactions.
    Metrics
    • # of ideas from research interactions.
    • # of research ideas reaching each innovation process stage.
  • Practice
    Regularly analyze products and services from other domains, including their user and maintenance manuals or service description and terms and conditions of trade where available.
    Outcome
    Ideation for innovation is enhanced.
    Metrics
    • # of innovation ideas detected by scouts.
    • # of innovation ideas detected by scouts reaching each innovation process stage.
  • Practice
    Encourage staff to attend high grade conferences to help identify problems and opportunities of interest to the industry or trade with a view to identifying possible shared research opportunities.
    Outcome
    Ideation for innovation is enhanced and opportunities for shared research are identified.
    Metrics
    • # of innovation ideas detected at conferences.
    • # of innovation ideas detected at conferences reaching each innovation process stage.
    • # of network contacts for innovation idea discussions.
    • # of shared research opportunities identified through conference attendance.