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Team Management

A2

Work in a mentoring/advisory capacity with line managers in forming and managing teams.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Team Management at each level of maturity.

3Intermediate
  • Practice
    Showcase the senior IT team as an exemplar of team management best practice.
    Outcome
    Principles of effective team management are diffused throughout the IT function.
    Metric
    Extent to which formal team management principles are in place in the IT function.
4Advanced
  • Practice
    Work with peers throughout the business to raise the understanding and performance of staff as they adopt more complex and autonomous team models (e.g. matrix type structures).
    Outcome
    This results in improved collaboration on IT projects across the business.
    Metrics
    • Extent to which formal team management principles are in place within the IT function.
    • Extent to which formal team management principles are in place within the business.
    • % of IT/business projects that are delivered on time, within budget, and meeting project requirements.
5Optimized
  • Practice
    Organize innovation campaigns on an aspect of team management (e.g. facilitation of multi-location teams).
    Outcome
    This introduces novel ideas to team management practices.
    Metrics
    • Extent to which formal team management principles are in place within the IT function.
    • Extent to which formal team management principles are in place within the business.
    • % of IT/business projects that are delivered on time, within budget, and meeting project requirements.
    • # of new ideas that are incorporated in team management practices.