Team Management
Work in a mentoring/advisory capacity with line managers in forming and managing teams.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Team Management at each level of maturity.
- 3Intermediate
- Practice
- Showcase the senior IT team as an exemplar of team management best practice.
- Outcome
- Principles of effective team management are diffused throughout the IT function.
- Metric
- Extent to which formal team management principles are in place in the IT function.
- 4Advanced
- Practice
- Work with peers throughout the business to raise the understanding and performance of staff as they adopt more complex and autonomous team models (e.g. matrix type structures).
- Outcome
- This results in improved collaboration on IT projects across the business.
- Metrics
- Extent to which formal team management principles are in place within the IT function.
- Extent to which formal team management principles are in place within the business.
- % of IT/business projects that are delivered on time, within budget, and meeting project requirements.
- 5Optimized
- Practice
- Organize innovation campaigns on an aspect of team management (e.g. facilitation of multi-location teams).
- Outcome
- This introduces novel ideas to team management practices.
- Metrics
- Extent to which formal team management principles are in place within the IT function.
- Extent to which formal team management principles are in place within the business.
- % of IT/business projects that are delivered on time, within budget, and meeting project requirements.
- # of new ideas that are incorporated in team management practices.