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IT Culture Modelling

D1

Develop and maintain a model of the appropriate IT culture that takes account of, inter alia, organizational culture, vocational nature of IT, organizational attitude to risk, and collaboration (e.g. the degree of innovation and information sharing that is appropriate).

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for IT Culture Modelling at each level of maturity.

3Intermediate
  • Practice
    Introduce training programmes to achieve cultural change in specific areas of behaviour or attitudes within IT.
    Outcome
    This promotes the desired behaviour or attitudes in targeted areas.
    Metric
    Degree of take-up of culture adaptation initiatives within IT (e.g. as measured at the end of an initiative and again six months later).
4Advanced
  • Practice
    Identify any key individuals whose disposition is at odds with the desired culture, and remediate such situations.
    Outcome
    This effects potentially serious and high-risk organizational change which, if successful, will ensure that the behaviours of key individuals are aligned with the desired organizational culture.
    Metric
    Degree of fit between the actual and desired culture (i.e. as measured via standard qualitative measurement tools).
5Optimized
  • Practice
    Periodically review the fit between the established culture and the business ecosystem, and highlight any current or likely future mismatches.
    Outcome
    This enables identification or advanced warning of likely cultural/ecosystem misalignments.
    Metric
    Degree of fit between the actual and desired culture at all levels (i.e. as measured via standard qualitative measurement tools).