Networks of Influence
Understand, shape, and use the networks of connections (i.e. formal and informal, internal and external) that impact or support the achievement of the IT strategic plan. The scope includes formal entities such as roles, responsibilities, and organizational hierarchies, as well as less easily identified phenomena such as communities of practice, key influencers, relationship densities and bottlenecks, social capital, and social networks.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Networks of Influence at each level of maturity.
- 3Intermediate
- Practice
- Set up a community of practice around a particular area — e.g. in emerging technologies.
- Outcome
- This helps to improve the linkages and sharing of sources of knowledge regarding emerging technologies.
- Metric
- Levels of activity within a community of practice.
- 4Advanced
- Practice
- Use boundary spanners to build out the network and reduce the number of isolated nodes.
- Outcome
- This helps to improve the efficacy and productivity of the overall network.
- Metric
- Extent to which the network is comprehensively balanced.
- 5Optimized
- Practice
- Review the extent to which network maps take account of external stakeholders.
- Outcome
- This generates a more comprehensive and current ecosystem relationship map.
- Metric
- Frequency of reviews. Level of 'up-to-datedness' of the network map.