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Networks of Influence

E2

Understand, shape, and use the networks of connections (i.e. formal and informal, internal and external) that impact or support the achievement of the IT strategic plan. The scope includes formal entities such as roles, responsibilities, and organizational hierarchies, as well as less easily identified phenomena such as communities of practice, key influencers, relationship densities and bottlenecks, social capital, and social networks.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Networks of Influence at each level of maturity.

3Intermediate
  • Practice
    Set up a community of practice around a particular area — e.g. in emerging technologies.
    Outcome
    This helps to improve the linkages and sharing of sources of knowledge regarding emerging technologies.
    Metric
    Levels of activity within a community of practice.
4Advanced
  • Practice
    Use boundary spanners to build out the network and reduce the number of isolated nodes.
    Outcome
    This helps to improve the efficacy and productivity of the overall network.
    Metric
    Extent to which the network is comprehensively balanced.
5Optimized
  • Practice
    Review the extent to which network maps take account of external stakeholders.
    Outcome
    This generates a more comprehensive and current ecosystem relationship map.
    Metric
    Frequency of reviews. Level of 'up-to-datedness' of the network map.