Maintain a constant awareness of the dynamics of both the IT and business environments and their interplay. Understand and shape those organizational systems, employee competencies, and behaviours that impact the organization's capacity to assimilate, share, and apply knowledge of both IT and the business. This may draw on concepts and activities such as technology research, scanning and road-mapping, sense-making, organizational learning/lessons learned, absorptive capacity, intelligence systems, sense and respond systems, and decision-making processes.
Develop the IT vision statement, building on a keen awareness of the business and technology environments. Inspire, direct, and closely monitor the formulation of the long-term scope and objectives of IT value generation (IT vision), and derive high-level guidelines for the development of hardware and software infrastructure and services (IT design principles).