Ensure appropriate communication channels are in place to address problems as they arise. Plan, manage, and execute the exchange of information with appropriate governance and performance oversight structures.
Establish suppliers on procurement systems and qualified supplier lists. Manage supplier qualification for the full range of IT products and services, including supplier phase-out in a controlled manner.
Support the introduction of new IT services or the migration of existing IT services between the IT supplier and the organization, considering all pertinent aspects (for example, staffing the project team, preparing technical interfaces, migrating data, security protocols, and defining access rights).