Supplier Qualification
Establish suppliers on procurement systems and qualified supplier lists. Manage supplier qualification for the full range of IT products and services, including supplier phase-out in a controlled manner.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Supplier Qualification at each level of maturity.
- 1Initial
- Practice
- Best endeavours of available personnel.
- 2Basic
- Practice
- Define a set of minimal data needed to establish a supplier.
- Outcome
- The key data for supplier setup is agreed.
- Metric
- % of supplier selections following defined process
- Practice
- Define the minimum data needed to terminate a supplier approval, and ensure the reason for termination is understood.
- Outcome
- There is agreement on supplier termination criteria and reasons for termination are understood.
- Metric
- % of supplier disqualifications following defined process
- 3Intermediate
- Practice
- Ensure that systems supplier setup forms part of the supplier qualification process.
- Outcome
- There is consistency in supplier setup and alignment with the supplier qualification process.
- Metric
- % of supplier selections following defined process
- Practice
- Ensure that the organization's systems access removal is part of the supplier disqualification process.
- Outcome
- There is consistency in supplier termination and alignment with the supplier termination process.
- Metric
- % of supplier disqualifications following defined process
- 4Advanced
- Practice
- Maintain an up-to-date qualified suppliers listing making it available for use across all appropriate systems.
- Outcome
- The approved supplier listing is reliable and unapproved purchasing is prevented.
- Metric
- $/p.a. of unapproved IT supplier purchases
- Practice
- Prevent supplier switch off until alternates are established and communicated to all relevant stakeholders.
- Outcome
- There is no gap in supply/service availability due to supplier change.
- Metric
- # of supplier disqualification issues
- 5Optimized
- Practice
- Ensure that newly qualified suppliers are communicated to appropriate stakeholders and fully integrated into all supplier management systems.
- Outcome
- Supplier qualification is managed to make newly qualified suppliers available to the business.
- Metric
- $/p.a. of unapproved IT supplier purchases
- Practice
- Ensure that details of newly disqualified suppliers are communicated to appropriate stakeholders and fully phased out from all supplier management systems in a seamless way.
- Outcome
- Supplier disqualification is managed to prevent any detrimental impact on the business.
- Metric
- # of supplier disqualification issues