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Job Families and Development Models

A3

Define IT-specific job families and the corresponding skill requirements. Establish IT-specific career development models that outline the career paths open to IT employees.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Job Families and Development Models at each level of maturity.

1Initial
  • Practice
    Rely on the best endeavours of available personnel.
2Basic
  • Practice
    Define basic job families for key areas within the IT function.
    Outcome
    Some groupings of jobs with similarities are apparent.
    Metric
    % of jobs included in a job family.
  • Practice
    Define basic career development models within the IT function.
    Outcome
    Structured development of staff, based on the career development model, is possible.
    Metric
    # of career development models defined.
3Intermediate
  • Practices
    • Define job families for all areas and include salary range, and compensation/incentivizing schemes.
    • Reflect input from IT and some other business units in the process.
    Outcome
    Groupings of jobs with similarities are defined for all areas and make salary range, and compensation/incentivizing schemes transparent.
    Metric
    % of job family definitions that contain salary range, and compensation/incentivizing schemes.
  • Practices
    • Define a career development model based on the structure of job families.
    • Reflect input from IT and some other business units in the process.
    Outcome
    The career development model allows for development that is specific to job families.
    Metric
    % of jobs families covered by the career development model.
4Advanced
  • Practices
    • Include skills, grade levels, experience, responsibilities, duties, salary range, and compensation/incentivizing schemes in the job family definitions.
    • Reflect input from the rest of the business in the process.
    Outcome
    Comprehensive job family descriptions are available for all areas.
    Metric
    % of job family definitions containing skills, grade levels, experience, responsibilities, duties, salary range, compensation/incentivizing schemes.
  • Practices
    • Include all relevant career paths in the career development model e.g. technical career paths, project management career paths etc.
    • Reflect input from the rest of the business in the process.
    Outcome
    A technical career ladder is incorporated in the development model to reward/hold onto technical people as individual contributors.
    Metric
    # of technical career paths defined.
5Optimized
  • Practice
    Regularly benchmark the definition of job families and align it with the IT people strategy.
    Outcome
    Job families are up-to-date and support the IT people strategy.
    Metrics
    • Ratio of actual benchmark exercises to planned benchmarks.
    • Frequency of formal alignment reviews.
  • Practice
    Regularly improve the career development models.
    Outcome
    The development models are kept up-to-date based on employee feedback and industry benchmark data.
    Metrics
    • Ratio of actual benchmark exercises to planned benchmarks.
    • Frequency of revisions.