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Design

A1

Design and plan the introduction of changes to the IT infrastructure that are required to maintain or improve the existing IT infrastructure to support business services and solutions.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Design at each level of maturity.

2Basic
  • Practice
    Agree and document high level design and planning standards and principles for the IT infrastructure.
    Outcome
    A basic, repeatable, and reliable approach begins to emerge for the design and planning of the IT infrastructure.
    Metrics
    • # of IT infrastructure design principles agreed.
    • # of IT infrastructure design standards agreed.
3Intermediate
  • Practice
    Agree, document, and implement a common set of design and planning standards and principles.
    Outcome
    There is consistency and standardization in the approach and quality of the design, and in the planning of the IT infrastructure.
    Metrics
    • # of IT infrastructure design principles in daily use.
    • # of IT infrastructure design standards in daily use.
4Advanced
  • Practice
    Continuously identify and use advanced processes, tools, and practices to support and improve the design and planning of the IT infrastructure.
    Outcome
    The quality of design and the consistency of planning are continuously improved.
    Metrics
    • % improvement in the design quality of the IT infrastructure.
    • % improvement in the planning quality of the IT infrastructure.
5Optimized
  • Practices
    • Research new and emerging standards and techniques for the design and planning of the IT infrastructure and incorporate as appropriate.
    • (Architecture Design (or Development) Methodology for Information Technology (ADMIT) — https://www.infoq.com/articles/admit-architecture-framework).(Architecture Development Methodology (ADM) — The Open Group Architecture Framework (TOGAF 9.1)).
    Outcome
    A very high quality design and planning process is in place that optimizes the investment in all IT infrastructure solutions.
    Metrics
    • % improvement in the IT infrastructure due to design changes.
    • % improvement in the IT infrastructure due to planning changes.