Alignment Planning
Manage updates to the IT business plan to reflect changes in the IT strategy.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Alignment Planning at each level of maturity.
- 2Basic
- Practice
- Gather requirements based on consultation with IT personnel.
- Outcome
- The IT business plan may be IT-centric.
- Metrics
- Ratio of business to IT sourced requirements.
- % of budget set for contingency.
- 3Intermediate
- Practice
- Negotiate and prioritize expectations with input from some other business units based on resource constraints.
- Outcome
- There is greater understanding by some other business units of the need to prioritize outcomes given the resource constraints of the IT function.
- Metrics
- # of business outcomes that have been prioritized with the business.
- % of high priority outcomes in comparison to all outcomes.
- 4Advanced
- Practice
- Ensure collective participation of personnel across the organization in the requirements gathering process.
- Outcome
- Organization-wide gathering processes support identification of more robust solutions.
- Metrics
- # and % of delivered projects versus those identified in the IT business plan.
- Count by source of requirements (IT, business, or integrated).
- 5Optimized
- Practice
- Incorporate inputs from external sources (e.g. key suppliers and customers) in the requirements gathering process.
- Outcome
- A set of requirements exists that includes strategic and operational needs and opportunities.
- Metrics
- Ratio of new requirements introduced outside the planning cycle.
- # and % of delivered projects versus those identified in the IT business plan.
- # of strategic and operational requirements identified in the IT business plan.
- Time taken to get a set of requirements.