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Representative POMs are described for Business Plan Development at each level of maturity.

2Basic

• Practice

  Develop some elements of prioritization in the IT business plan, particularly in relation to operational and any major technology issues.

  Outcome

  The IT business plan covers operational costs but also identifies key technology initiatives.

  Metric

  # and % of prioritized initiatives implemented.

3Intermediate

• Practice

  Ensure there is input from some other business unit stakeholders into the budget planning process.

  Outcome

  An IT business plan is developed with greater coverage that enables the implementation stages of the plan to be more effective.

  Metrics

  • # of IT and business assumptions, estimates, and requirements.
  • # of quality review meetings.

4Advanced

• Practices

  • Develop priorities and assumptions jointly between IT and the rest of the business.
  • Ensure planning participants having sufficient experience, authority, and competence to contribute.

  Outcome

  The IT business plan has more organization-wide acceptance and is perceived as a contributor to overall business planning.

  Metrics

  • # of IT business plan drafts.
  • # of IT and business assumptions, estimates, and requirements.
  • Checklist: Quality criteria specified in the plan.

5Optimized

• Practice

  Validate IT business plan estimates and assumptions using economic modelling tools and input from all relevant stakeholders.

  Outcome

  A better aligned and more accurate IT business plan is in place.

  Metrics

  • % of contingency budget used.
  • # of approval cycle submissions.