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Business Plan Objectives

C1

Define IT objectives, including those relating to ongoing operational needs, new initiatives, and opportunities that the business wishes to pursue.

Improvement Planning

Practices-Outcomes-Metrics (POM)

Representative POMs are described for Business Plan Objectives at each level of maturity.

2Basic
  • Practice
    Ensure an IT team sets quantifiable objectives for parts of the IT function.
    Outcome
    Some key IT business plan objectives are quantifiable.
    Metric
    % of IT business plan objectives that are quantifiable.
3Intermediate
  • Practice
    Set quantifiable objectives across the IT function, with input from some other business units.
    Outcome
    Most IT business plan objectives are quantifiable and reflect key business input.
    Metric
    % of IT business plan objectives that are quantifiable.
4Advanced
  • Practice
    Ensure the IT function and all other business units jointly collaborate in setting quantifiable objectives.
    Outcome
    There is organization-wide commitment and buy-in to a set of collaboratively agreed IT business plan objectives.
    Metric
    % of IT business plan objectives that are quantifiable.
5Optimized
  • Practice
    Continually review the IT business plan's objectives for alignment with the organization's strategic direction, with input from relevant business ecosystem partners, where appropriate.
    Outcome
    The IT business plan's objectives are continually aligned with the organization's strategic direction and key external trends.
    Metrics
    • % of IT business plan objectives that are quantifiable.
    • Frequency of review of IT business plan objectives.