Business Plan Objectives
Define IT objectives, including those relating to ongoing operational needs, new initiatives, and opportunities that the business wishes to pursue.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Business Plan Objectives at each level of maturity.
- 2Basic
- Practice
- Ensure an IT team sets quantifiable objectives for parts of the IT function.
- Outcome
- Some key IT business plan objectives are quantifiable.
- Metric
- % of IT business plan objectives that are quantifiable.
- 3Intermediate
- Practice
- Set quantifiable objectives across the IT function, with input from some other business units.
- Outcome
- Most IT business plan objectives are quantifiable and reflect key business input.
- Metric
- % of IT business plan objectives that are quantifiable.
- 4Advanced
- Practice
- Ensure the IT function and all other business units jointly collaborate in setting quantifiable objectives.
- Outcome
- There is organization-wide commitment and buy-in to a set of collaboratively agreed IT business plan objectives.
- Metric
- % of IT business plan objectives that are quantifiable.
- 5Optimized
- Practice
- Continually review the IT business plan's objectives for alignment with the organization's strategic direction, with input from relevant business ecosystem partners, where appropriate.
- Outcome
- The IT business plan's objectives are continually aligned with the organization's strategic direction and key external trends.
- Metrics
- % of IT business plan objectives that are quantifiable.
- Frequency of review of IT business plan objectives.