Planned Resource Utilization
Forecast resources required to achieve the objectives set out in the IT business plan, including finance, equipment, facilities, energy, people, telecommunications, services, and so on.
Improvement Planning
Practices-Outcomes-Metrics (POM)
Representative POMs are described for Planned Resource Utilization at each level of maturity.
- 2Basic
- Practice
- Plan resources for the major IT business plan objectives.
- Outcome
- There is increased likelihood that major IT business plan objectives will be delivered.
- Metric
- # and % of objectives for which resource planning is performed and trends.
- 3Intermediate
- Practice
- Plan for all IT resource peaks and troughs.
- Outcome
- There is improved resource utilization for all IT business plan objectives.
- Metric
- Plan quality scores and trends (versus a checklist).
- 4Advanced
- Practice
- Perform resource levelling to smooth resource peaks and troughs.
- Outcome
- Resolution of resource conflicts are managed during the planning stage.
- Metric
- Plan quality scores and trends (versus a checklist).
- 5Optimized
- Practice
- Factor any external resources that will be required into the resource plan and co-ordinate internal and external resource management systems.
- Outcome
- Internal and external resources are optimized as a unified stream.
- Metrics
- Plan quality scores and trends (versus a checklist).
- # and % of stakeholders included in the resource plan and trends.