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IT Capacity Modelling

Capability Building Blocks

A1Model Design
Define a model or set of models to forecast resource utilization across IT services, infrastructure, facilities, and people. Agree on assumptions and methodology, as well as error tolerances for each resource type.
A2Model Maintenance
Monitor the modelling accuracy (for example, by comparing actual to forecast resource utilization) and manage efficiency (for example, automation and data availability) of IT capacity modelling. Refine and recalibrate the model's structure, parameters, and assumptions, as required to improve performance.