IT Capacity Modelling
Capability Building Blocks
- A1Model Design
- Define a model or set of models to forecast resource utilization across IT services, infrastructure, facilities, and people. Agree on assumptions and methodology, as well as error tolerances for each resource type.
- A2Model Maintenance
- Monitor the modelling accuracy (for example, by comparing actual to forecast resource utilization) and manage efficiency (for example, automation and data availability) of IT capacity modelling. Refine and recalibrate the model's structure, parameters, and assumptions, as required to improve performance.