IVI Framework Viewer

Representative POMs are described for Technology Impact Assessment at each level of maturity.

2Basic

• Practice

  Develop a methodology for consistently conducting evaluations of existing and emerging technologies on a scheduled basis.

  Outcome

  Technologies are evaluated periodically with a view to building a case for introducing, retaining, upgrading, or replacing them.

  Metric

  Number of technology evaluations per annum.

3Intermediate

• Practices

  • Evaluate existing and emerging technologies as a proactive undertaking.
  • Identify the best information technologies and suitable avenues to exploit such new technology.

  Outcomes

  • A detailed understanding of current and future information technology trends is developed.
  • The organization is abreast of developments in areas of strategic interest.

  Metric

  Number of technology evaluations per annum.

• Practice

  Rapidly modify the IT service provisioning catalogue to suit the demand for its services, and ensure it is sufficiently flexible to meet the demands of the business.

  Outcome

  IT is effectively positioned to meet business demand.

  Metric

  % of satisfied business customers rating on IT agility (per annum).

4Advanced

• Practice

  Align investment in the evaluation of existing and emerging technologies with the organizational goals.

  Outcome

  Business cases for investment follow the overall organizational strategic goals.

  Metric

  % of information technology investment evaluations that document alignment with organizational goals.

• Practice

  Integrate costs for information technology evaluation into strategic spend initiatives.

  Outcome

  The cost of information technology evaluation can be identified and factored into overall investment plans.

  Metric

  % of strategic initiatives with documented information technology cost breakdown.

5Optimized

• Practice

  Review strategies for investing in existing and emerging technologies on a regular basis.

  Outcome

  IT can better meet business needs using an appropriate blend of technologies.

  Metric

  Percentage of business customers who are satisfied that they are being offered appropriate technologies and services.

• Practice

  Document and detail an innovation strategy to pilot existing and emerging technologies together with the potential users.

  Outcome

  Dynamic and optimized innovation strategies are in use.

  Metric

  Effectiveness of policy on innovation and investment in new technologies.