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Governance

The structures and supporting mechanisms needed for effective IT decision-making, escalation, and oversight.

Capability Building Blocks

B1Decision Bodies and Escalation
Establish IT governance bodies, defining their composition, scope, and decision rights, stating their role in complying with regulatory obligations, and setting out protocols for escalation between them and their organizational units.
B2Decision-Making Processes
Implement decision-making processes based on, for example, principles of transparency and accessibility. Document decisions and translate them into action plans.
B3Reporting and Oversight
Monitor the status of essential IT capabilities and desired outcomes, including key performance indicators (KPIs) and accountabilities.