Models, Tools, and Methods
Develops the approaches for estimating and calculating costs, tracking cost drivers, and enabling comparisons within and across IT assets and IT-enabled business services.
Capability Building Blocks
- A1Cost Coverage
- Identify cost drivers throughout the life cycle of the asset or IT-enabled business service, to include direct and indirect costs involved in acquisition, operations, enhancements, and end of life.
- A2Tracking Methods
- Establish methods to track total cost of ownership, and integrate them into the financial accounting systems of the organization.
- A3Data Reliability
- Create reliable total cost of ownership analysis for IT assets and IT-enabled business services.