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Representative POMs are described for Project Closure Management at each level of maturity.

2Basic

• Practices

  • Use checklists and scope of deliverables' audits to confirm that all project work is completed.
  • Document financial closure criteria in accordance with the financial controller's guidelines for projects.

  Outcome

  All work items and deliverables are satisfactorily concluded before the project is closed.

  Metric

  Number and percentage of projects with disputed scope of deliverables.

• Practice

  Before closing off the project, review contracts to validate that all contractual obligations (including financial ones) have been met.

  Outcome

  Contracts are terminated in an orderly manner and all payments are approved or paid and all contract-related invoices are issued.

  Metric

  Number and percentage of projects with contractual closure problems.

3Intermediate

• Practice

  Carry out standard and systematic scope of work reviews and audit checks to ensure that all artefacts have been accepted by the project sponsors and customers.

  Outcome

  There is increased understanding, standardization, and reference to project closure criteria for most projects.

  Metric

  Number and percentage of projects with disputed scope of deliverables.

• Practice

  Ensure closure procedures for projects cover contracts; employee appraisal and employee releases from project duties; retrospectives and learning; project audits and report filing; product validations; acceptance criteria; and archival for administrative close-out.

  Outcome

  All project matters pertaining to staff and contractors are properly dealt with prior to project administrative closure (e.g. bonus payment approvals, overtime approvals, holiday entitlements, and so forth).

  Metric

  Number and percentage of projects with contractual closure problems.

4Advanced

• Practice

  Ensure retrospective project reviews are structured, and identify learning at all completed project stages and at individual, team, and organizational levels.

  Outcome

  Project learning is excellent and informative at individual, team, and organization levels.

  Metric

  Project learning metrics for individuals, teams, and the organization at each life-cycle stage of the project.

• Practice

  Ensure administrative closure addresses tax, grant aid, multi-funding source closures including accounting codes and/or bank accounts, the return of all leased equipment and the cancellation of all project lease agreements.

  Outcome

  All project financial arrangements are closed and no future liabilities will be incurred from the project.

  Metric

  The number of projects where financial issues arise post project closure.

5Optimized

• Practice

  Continuously update and review project execution closure based on business ecosystem stakeholder feedback, on lessons learned, and on emerging research into closure practices.

  Outcome

  The project closure approach is optimized, ‘best in class’, and relevant.

  Metric

  The number of project closure innovations.

• Practice

  Continuously update and review project administrative closure processes and procedures based on business ecosystem stakeholder feedback, on lessons learned and on emerging research into closure practices.

  Outcome

  The project closure process is exemplary and excellent, resulting in optimized delivery, cost effectiveness, and resource utilization with quality standards.

  Metric

  The number of project administrative closure innovations.