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Change Sustainability

Capability Building Blocks

D1Embed Change
Track the impact of changes throughout the organization. Continue communication and engagement activities after change initiatives have been implemented, and highlight their achievements.
D2Evaluation and Learning
Use appropriate data and metrics to evaluate the implementation of the change and the change impact. Engage change participants and stakeholders in order to obtain insights. Reflect on the successes and failures, and integrate learnings into the change process. Communicate evaluations and learnings widely.