Change Sustainability
Capability Building Blocks
- D1Embed Change
- Track the impact of changes throughout the organization. Continue communication and engagement activities after change initiatives have been implemented, and highlight their achievements.
- D2Evaluation and Learning
- Use appropriate data and metrics to evaluate the implementation of the change and the change impact. Engage change participants and stakeholders in order to obtain insights. Reflect on the successes and failures, and integrate learnings into the change process. Communicate evaluations and learnings widely.