Structures and Resources
Provides the systems for recording and indexing knowledge assets in order to facilitate and support a culture of knowledge sharing and use.
Capability Building Blocks
- B1Knowledge Culture
- Incentivize a culture in which employees communicate, coordinate, work together, and engage in the creation, use, and sharing of knowledge assets. For example, motivate employees by rewarding innovation and expertise in knowledge asset management activities.
- B2Enabling Methods
- Provide enabling methods (such as tools and techniques) to support the creation, capture, access, and sharing of knowledge assets.
- B3Knowledge Asset Repository
- Design, develop, and adopt a knowledge asset repository (including a defined structure and a method for content representation) to facilitate access to knowledge assets. Record and communicate the location of available knowledge assets.
- B4Knowledge Domain Experts Register
- Capture information about knowledge domain experts to make their areas of expertise and experience discoverable.